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A 4-step Consulting Methodology
Quatre Epices strives to implement the missions and strategic decisions entrusted to it by its clients.
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First, a detailed audit of the client experience and the quality of service
Then, a step for strategic recommendations,
Followed by a phase of change management guidance
Made concrete by an easy to understand roll-out and take-up matrix, that the teams can make
their own.
« Mirrors would do well to reflect a little more before sending back images. »
Jean Cocteau
We build the tracking matrices together to ensure they are easy to read for operational personnel, with the aim of developing and strengthening team buy-in.
These tools for analysis and reflection are designed to guide senior management in future developments and their search for ways to optimize the quality of service.
Our solid expertise is based on twenty years of practice in guiding teams toward service excellence.
It is the guarantee of a unique approach to consulting.
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Quatre Épices
59, rue Boissière 75116 Paris
Tel. : +33(0)1 43 06 10 10
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